Amtrak Train Station Downingtown, Pennsylvania (DOW), located at 159 Viaduct Ave, Downingtown, PA 19335, sits in Chester County on the Philadelphia to Harrisburg main line and is served by the Keystone Service; the Pennsylvanian passes through without stopping. SEPTA Regional Rail also calls here on the Paoli/Thorndale Line in fare zone 4. The stop first opened on October 7, 1834 with the Philadelphia and Columbia Railroad, and it was rebuilt in 1862, 1892 and 1992 and electrified on January 15, 1938. The 1892 Pennsylvania Railroad depot was a brick Queen Anne building with a slate roof and two chimneys; it burned on February 24, 1992 and was demolished, and open shelters replaced it. The present structure consists of enclosed plexiglass shelters on two low-level side platforms serving three tracks, and Amtrak owns the facility, parking lot, platform and track. Amtrak recorded 60,830 passengers here in fiscal year 2025.

DOW

Downingtown — Live Arrivals & Departures

Updated 6 seconds ago · Times are local
Train
From → To
Arrives
Departs
Status
649Keystone
New York Penn Harrisburg
Arrives5:29 PMSched. 5:21 PM
Departs5:29 PMSched. 5:21 PM
8 min late
654Keystone
Harrisburg Philadelphia 30th Street
Arrives5:37 PMScheduled
Departs5:37 PMScheduled
On time
651Keystone
New York Penn Harrisburg
Arrives6:13 PMScheduled
Departs6:13 PMScheduled
On time
656Keystone
Harrisburg New York Penn
Arrives6:45 PMScheduled
Departs6:45 PMScheduled
On time
655Keystone
New York Penn Harrisburg
Arrives8:54 PMSched. 8:53 PM
Departs8:53 PMScheduled
On time

Downingtown Amtrak Station Contact Details

Downingtown Amtrak Station (DOW) has no ticket office, no passenger assistance service and no station building, so no local hours exist and every inquiry goes through the national numbers and the e-ticket address in the table below. SEPTA handles its own ticketing for Regional Rail services at the same platforms. Because Amtrak owns the facility, the parking lot, the platform and the track outright, the station is Amtrak’s responsibility rather than a municipality’s, which is unusual on this list.

Station:Downingtown Station
Station Code:DOW
Contact Number:+1 800-872-7245
Lost and Found:+1 800-872-7245 / +1 833-391-0338
Police:+1-800-331-0008
Working Hours:No staffed hours — unstaffed station; Amtrak lists no waiting room here, only enclosed platform shelters
Nearby Airport:Philadelphia International Airport (PHL)
Website:https://www.amtrak.com/
Instagram:https://www.instagram.com/amtrak
X (Twitter):https://x.com/amtrak
Youtube:https://www.youtube.com/amtrak
Facebook:https://www.facebook.com/Amtrak/
Pinterest:https://www.pinterest.com/amtraktravels/

Services Provided by Amtrak at DOW Station

Downingtown Station provides very little on site, because the 1992 fire left it with shelters rather than a building. Amtrak lists no ticket office, no passenger assistance, no waiting room, no restrooms, no ATM, no vending machines, no Quik-Trak kiosk, no payphones and no Wi-Fi. The station is not accessible: Amtrak lists no accessible restroom, ticket office, waiting room or water fountain, no elevator, no high platform, and neither a wheelchair nor a wheelchair lift, and the only accessible provision is designated parking. The reason is physical, since the platforms stand on a curve and elevated above street level, which has made an ADA-compliant rebuild difficult on the present site.

Restrooms — not availableElevators — not availableTicketing office — not available — unstaffed station
Support for unaccompanied minors — not listed by AmtrakBaggage checking — not availableATM — not available
Staff support — no passenger assistance serviceBike boxes on purchase — not availableSki Bags (on purchase) — not available
Baggage assistance — not availableNearby parking lots — available along Viaduct Avenue, charged at $2 a dayAccessible platform, restroom, ticket office, seating, and water fountain — none; Amtrak lists this station as not accessible, because the platforms sit on a curve elevated above the street
Wheelchair Lift — not availableWheelchairs — not availableRestaurants — none at the station

Downingtown Amtrak Station Layout Map

Two low-level side platforms serve three tracks, and enclosed plexiglass shelters stand on each. The westbound platform is reached from West Lancaster Avenue, which is US Route 30 Business, whereas the eastbound platform is reached from Viaduct Avenue, so passengers must choose the correct approach before arriving. Two bicycle racks with four spaces are provided. PennDOT plans to relocate the station eastward to the Brandywine Avenue underpass at US Route 322, with elevators, a new pedestrian bridge and 480 parking spaces, and construction was expected to begin in mid-2027. The map below marks the present station.

List of all Amtrak Stations.

Baggage & Luggage Rules

Downingtown Station (DOW) handles no baggage of any kind. Amtrak lists no checked baggage service, no baggage storage, no baggage carts, no baggage assistance and no Amtrak Express here, and bike boxes, ski bags and shipping boxes are unavailable, all of which follows from the absence of staff and of a building. Keystone Service trains are short-distance electric services on which passengers normally travel with carry-on luggage only.

Food, Lounges & Restrooms

Downingtown Amtrak Station (DOW) has no food service, no vending machines, no lounge and no restrooms, since the station consists of platform shelters rather than an enclosed building. Passengers therefore bring what they need and use facilities in the borough before traveling. Downingtown’s commercial streets lie nearby along Lancaster Avenue, and those businesses are independent of the station, so none is named here.

How to Reach the Downingtown Amtrak Station

Downingtown Station (DOW) is reached from Viaduct Avenue for eastbound trains and from West Lancaster Avenue, US Route 30 Business, for westbound trains. SEPTA Suburban Bus route 135 runs between West Chester Transit Center and Coatesville by way of the station, and the Chescobus service and the Krapf “A” line also serve the area. Parking lies along Viaduct Avenue, split between SEPTA and the borough, with figures given variously as 360 or 445 spaces, charged at $2 a day and open 21 hours out of 24; accessible spaces are included for a fee. SEPTA Regional Rail gives a far more frequent service into Philadelphia than the Keystone trains alone.

Nearby Airports

Philadelphia International Airport (PHL) is the nearest commercial airport to Downingtown Amtrak Station, lying southeast of the city. SEPTA’s Airport Line serves the terminals directly, so the journey can be made by rail with a change in central Philadelphia, which is often simpler than driving. Harrisburg International Airport lies west along the same Keystone Corridor and is an alternative for passengers traveling in that direction.

Hotels Near Downingtown Amtrak Station

Hotels operate in the Downingtown and Exton area along the US Route 30 corridor rather than at the platforms. No properties or prices are listed here, because neither can be verified on this page. With frequent Keystone Service and SEPTA departures through the day, most passengers at Downingtown travel within the day rather than staying overnight.

Downingtown Amtrak Station (DOW) has been in service since October 1834, yet today it is only a pair of plexiglass shelters on low-level platforms, because the 1892 depot burned in February 1992 and was never replaced. There is no staff, no waiting room, no restroom and no baggage service, and the curved, elevated site means the station is not accessible; PennDOT’s planned relocation to the Brandywine Avenue underpass, with elevators and a pedestrian bridge, was expected to begin construction in mid-2027.

FAQs

What is the address of the Downingtown Amtrak Station (DOW)?

The Downingtown Amtrak Station (DOW) is at 159 Viaduct Ave, Downingtown, PA 19335, United States, in Chester County.

How to contact Amtrak DOW Station?

Downingtown is an unstaffed station with no ticket office, so there is no local number; Amtrak can be reached on 1-800-872-7245. SEPTA handles its own Regional Rail ticketing at the same platforms.

When is the Amtrak ticket office open at DOW Station?

There is no ticket office at DOW Station, and Amtrak lists no waiting room either, because the 1892 depot burned in February 1992 and was replaced by platform shelters. Tickets must be bought in advance online or by phone.

Which airport is closest to the Downingtown Amtrak Station?

Philadelphia International Airport (PHL) is the nearest commercial airport, south-east of the city, and SEPTA’s Airport Line serves the terminals directly.

Does the DOW Station for Amtrak offer accessibility support?

No. Amtrak lists Downingtown as not accessible: there is no elevator, no high platform, no wheelchair or wheelchair lift, and no accessible restroom, ticket office, waiting room or water fountain. The platforms sit on a curve elevated above the street, which has made an ADA-compliant rebuild difficult, and PennDOT plans to relocate the station with elevators and a pedestrian bridge.

Are parking options available at the Downingtown Station?

Yes. Parking lies along Viaduct Avenue, split between SEPTA and the borough, charged at $2 a day and open 21 hours out of 24, with accessible spaces included for a fee.

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