Amtrak Train Station Charleston, West Virginia (CHW), located at 350 MacCorkle Ave SE, Charleston, WV 25314, serves as a regional rail stop in Kanawha County. The station connects Amtrak services across West Virginia and the Mid-Atlantic, supporting travel toward Washington, D.C., New York City, and Chicago via the Cardinal route. Facilities include restaurants, restrooms, seating areas, and retail outlets. The station incorporates accessible pathways and nearby parking zones to accommodate passengers with varied mobility requirements.
Charleston Amtrak Station Contact Details
Charleston Amtrak Station (CHW) provides multiple contact channels for passenger assistance, ticketing inquiries, and lost item recovery. The listed phone numbers support general queries and security coordination. Operating hours extend from early morning to late evening, and the station maintains regional connectivity through Charleston Yeager Airport (CRW).
| Station: | Charleston Station |
| Station Code: | CHW |
| Contact Number: | +1 800-872-7245 |
| Email: | etickets@amtrak.com |
| Lost and Found: | +1 800-872-7245 / +1 833-391-0338 |
| Police: | +1-800-331-0008 |
| Working Hours: | 06:30 A.M. to 10:00 P.M |
| Nearby Airport: | Charleston International Airport |
| Website: | https://www.amtrak.com/ |
| Instagram: | https://www.instagram.com/amtrak |
| X (Twitter): | https://x.com/amtrak |
| Youtube: | https://www.youtube.com/amtrak |
| Facebook: | https://www.facebook.com/Amtrak/ |
| Pinterest: | https://www.pinterest.com/amtraktravels/ |
Services Provided by Amtrak at CHW Station
Charleston Station offers a full range of services that support ticketing, mobility, and travel assistance. Facilities include staffed counters, baggage handling, and accessibility support for travelers requiring aid. Passengers can access ATMs, purchase bike boxes and ski bags, and utilize nearby parking areas. The station maintains restrooms, elevators, seating zones, and water fountains. Restaurants operate within or adjacent to the premises, and designated areas accommodate wheelchair users.
| Restrooms | Elevators | Ticketing office |
| Support for unaccompanied minors | Baggage checking | ATM |
| Staff support | Bike boxes on purchase | Ski Bags (on purchase) |
| Baggage assistance | Nearby parking lots | Accessible platform, restroom, ticket office, seating, and water fountain |
| Wheelchair Lift | Wheelchairs | Restaurants |
Charleston Amtrak Station Layout Map
The station layout includes clearly marked zones for platforms, entrances, exits, and service counters. The embedded map assists passengers in navigating the facility and locating essential areas. The design supports efficient movement throughout the station and helps travelers identify key access points upon arrival.
List of all Amtrak Stations.
Baggage & Luggage Rules
Charleston Station (CHW) provides checked baggage services for eligible routes. Staff assist with luggage handling and offer support for unaccompanied minors. Passengers may purchase bike boxes and ski bags at the ticketing office. Baggage assistance is available for travelers requiring help with mobility or heavy items.
Food, Lounges & Restrooms
Dining options operate within or near Charleston Amtrak Station (CHW), offering food and beverage access for passengers. Public restrooms meet accessibility standards and are located throughout the facility. Seating areas accommodate waiting travelers, and water fountains are available in designated zones. The station does not feature premium lounges but maintains essential amenities for transit comfort.
How to Reach the Charleston Amtrak Station
Charleston Station (CHW) is accessible via local roads and regional highways. Public transportation services, including bus and taxi networks, operate in the surrounding area. Clearly marked entrances and exits guide passengers into the facility. Nearby parking lots support both short-term and long-term access.
Nearby Airports
Charleston Yeager Airport (CRW) serves as the nearest airport to Charleston Amtrak Station. Located within driving distance, the airport offers domestic flight services and supports convenient rail-to-air transfers for passengers traveling through Charleston.
Hotels Near Charleston Amtrak Station
Several hotels operate near Charleston Station (CHW), providing accommodation for passengers with early departures or late arrivals. These establishments range from budget to premium and typically include dining, parking, and accessibility support. Most are situated within walking distance or a short commute from the station.
The Charleston Amtrak Station offers travel services through its rail connections. Further, it ensures ease for passengers through multiple facilities. Moreover, via its map layout of entrances, platforms, and other areas, they can get clear directions while moving around the building.
FAQs
The Amtrak Station in Charleston is located at 350 MacCorkle Ave SE, Charleston, WV 25314, USA.
Travelers can contact the Charleston Station by calling 1-800-872-7245.
Ticket counters in Charleston Station are available from 06:30 A.M. to 09:30 P.M.
The nearest airport is Charleston International Airport.
Yes, the Charleston Station provides elevators, wheelchair access, lifts, and accessible pathways.
Travelers can find several parking lots close to the CHW Station.