Amtrak Train Station Durham, North Carolina (DNC), located at 601 W Main St #103, Durham, NC 27701, serves as a regional rail stop in Durham County. The station connects Amtrak services across the Southeast and Northeast, supporting travel toward New York City, Washington, D.C., and Charlotte via the Carolinian and Piedmont routes. Facilities include restaurants, restrooms, seating areas, and retail outlets. The station incorporates accessible pathways and nearby parking zones to accommodate passengers with varied mobility requirements.
Durham Amtrak Station Contact Details
Durham Amtrak Station (DNC) provides multiple contact channels for passenger assistance, ticketing inquiries, and lost item recovery. The listed phone numbers support general queries and security coordination. Operating hours extend from early morning to late evening, and the station maintains regional connectivity through Raleigh–Durham International Airport.
| Station: | Durham Station |
| Station Code: | DNC |
| Contact Number: | +1 800-872-7245 |
| Email: | etickets@amtrak.com |
| Lost and Found: | +1 800-872-7245 / +1 833-391-0338 |
| Police: | +1-800-331-0008 |
| Working Hours: | 06:30 A.M. to 10:00 P.M |
| Nearby Airport: | Raleigh-Durham International Airport |
| Website: | https://www.amtrak.com/ |
| Instagram: | https://www.instagram.com/amtrak |
| X (Twitter): | https://x.com/amtrak |
| Youtube: | https://www.youtube.com/amtrak |
| Facebook: | https://www.facebook.com/Amtrak/ |
| Pinterest: | https://www.pinterest.com/amtraktravels/ |
Services Provided by Amtrak at DNC Station
Durham Station offers a full range of services that support ticketing, mobility, and travel assistance. Facilities include staffed counters, baggage handling, and accessibility support for travelers requiring aid. Passengers can access ATMs, purchase bike boxes and ski bags, and utilize nearby parking areas. The station maintains restrooms, elevators, seating zones, and water fountains. Restaurants operate within or adjacent to the premises, and designated areas accommodate wheelchair users.
| Restrooms | Elevators | Ticketing office |
| Support for unaccompanied minors | Baggage checking | ATM |
| Staff support | Bike boxes on purchase | Ski Bags (on purchase) |
| Baggage assistance | Nearby parking lots | Accessible platform, restroom, ticket office, seating, and water fountain |
| Wheelchair Lift | Wheelchairs | Restaurants |
Durham Amtrak Station Layout Map
The station layout includes clearly marked zones for platforms, entrances, exits, and service counters. The map assists passengers in navigating the facility and locating essential areas. The design supports efficient movement throughout the station and helps travelers identify key access points upon arrival.
List of all Amtrak Stations.
Baggage & Luggage Rules
Durham Station (DNC) provides checked baggage services for eligible routes. Staff assist with luggage handling and offer support for unaccompanied minors. Passengers may purchase bike boxes and ski bags at the ticketing office. Baggage assistance is available for travelers requiring help with mobility or heavy items.
Food, Lounges & Restrooms
Dining options operate within or near Durham Amtrak Station (DNC), offering food and beverage access for passengers. Public restrooms meet accessibility standards and are located throughout the facility. Seating areas accommodate waiting travelers, and water fountains are available in designated zones. The station does not feature premium lounges but maintains essential amenities for transit comfort.
How to Reach the Durham Amtrak Station
Durham Station (DNC) is accessible via local roads and regional highways. Public transportation services, including bus and taxi networks, operate in the surrounding area. Clearly marked entrances and exits guide passengers into the facility. Nearby parking lots support both short‑term and long‑term access.
Nearby Airports
Raleigh–Durham International Airport serves as the nearest airport to Durham Amtrak Station. Located within driving distance, the airport offers extensive domestic and international flight services and supports convenient rail‑to‑air transfers for passengers traveling through Durham.
Hotels Near DNC Station
Several hotels operate near Durham Station (DNC), providing accommodation for passengers with early departures or late arrivals. These establishments range from budget to premium and typically include dining, parking, and accessibility support. Most are situated within driving distance from the station.
The Durham Amtrak Station offers travel services through its rail connections. Further, it ensures ease for passengers through multiple facilities. Moreover, via its map layout of entrances, platforms, and other areas, they can get clear directions while moving around the building.
FAQs
The Carolinian and Piedmont routes operate through Durham, connecting New York City to Charlotte and Raleigh.
Yes, baggage checking and assistance are available for eligible routes.
Yes, nearby parking lots offer both short‑term and long‑term options.
Yes, food and beverage outlets are located within or near the station premises.
Yes, the station includes elevators, wheelchair lifts, accessible restrooms, and staff assistance.
Raleigh–Durham International Airport is the nearest airport to the station.
Yes, passengers can book tickets via the Amtrak website or mobile app.