Amtrak Train Station Carbondale, Illinois (CDL), located at 401 S Illinois Ave, Carbondale, IL 62901, serves as a major rail hub in Southern Illinois. The station connects Amtrak services across the Midwest, supporting travel toward Chicago, Memphis, and other destinations along the Illini and Saluki routes. Facilities include restaurants, restrooms, seating areas, and retail outlets. The station incorporates accessible pathways and nearby parking zones to accommodate passengers with varied mobility requirements.
Carbondale Amtrak Station Contact Details
Carbondale Amtrak Station (CDL) provides multiple contact channels for passenger assistance, ticketing inquiries, and lost item recovery. The listed phone numbers support general queries and security coordination. Operating hours extend from early morning to late evening, and the station maintains regional connectivity through Veterans Airport in Marion (MWA).
| Station: | Carbondale Station |
| Station Code: | CDL |
| Contact Number: | +1 800-872-7245 |
| Email: | etickets@amtrak.com |
| Lost and Found: | +1 800-872-7245 / +1 833-391-0338 |
| Police: | +1-800-331-0008 |
| Working Hours: | 06:30 A.M. to 10:00 P.M |
| Nearby Airport: | Veterans Airport in Marion (MWA) |
| Website: | https://www.amtrak.com/ |
| Instagram: | https://www.instagram.com/amtrak |
| X (Twitter): | https://x.com/amtrak |
| Youtube: | https://www.youtube.com/amtrak |
| Facebook: | https://www.facebook.com/Amtrak/ |
| Pinterest: | https://www.pinterest.com/amtraktravels/ |
Services Provided by Amtrak at CDL Station
Carbondale Station offers a full range of services that support ticketing, mobility, and travel assistance. Facilities include staffed counters, baggage handling, and accessibility support for travelers requiring aid. Passengers can access ATMs, purchase bike boxes and ski bags, and utilize nearby parking areas. The station maintains restrooms, elevators, seating zones, and water fountains. Restaurants operate within or adjacent to the premises, and designated areas accommodate wheelchair users.
| Restrooms | Elevators | Ticketing office |
| Support for unaccompanied minors | Baggage checking | ATM |
| Staff support | Bike boxes on purchase | Ski Bags (on purchase) |
| Baggage assistance | Nearby parking lots | Accessible platform, restroom, ticket office, seating, and water fountain |
| Wheelchair Lift | Wheelchairs | Restaurants |
Carbondale Amtrak Station Layout Map
The station layout includes clearly marked zones for platforms, entrances, exits, and service counters. The embedded map assists passengers in navigating the facility and locating essential areas. The design supports efficient movement throughout the station and helps travelers identify key access points upon arrival.
List of all Amtrak Stations.
Baggage & Luggage Rules
Carbondale Station (CDL) provides checked baggage services for eligible routes. Staff assist with luggage handling and offer support for unaccompanied minors. Passengers may purchase bike boxes and ski bags at the ticketing office. Baggage assistance is available for travelers requiring help with mobility or heavy items.
Food, Lounges & Restrooms
Dining options operate within or near Carbondale Amtrak Station (CDL), offering food and beverage access for passengers. Public restrooms meet accessibility standards and are located throughout the facility. Seating areas accommodate waiting travelers, and water fountains are available in designated zones. The station does not feature premium lounges but maintains essential amenities for transit comfort.
How to Reach the Carbondale Amtrak Station
Carbondale Station (CDL) is accessible via local roads and regional highways. Public transportation services, including bus and taxi networks, operate in the surrounding area. Clearly marked entrances and exits guide passengers into the facility. Nearby parking lots support both short-term and long-term access.
Nearby Airports
Veterans Airport of Southern Illinois (MWA) serves as the nearest airport to Carbondale Amtrak Station. Located within driving distance, the airport offers domestic flight services and supports convenient rail-to-air transfers for passengers traveling through Carbondale.
Hotels Near Carbondale Amtrak Station
Several hotels operate near Carbondale Station (CDL), providing accommodation for passengers with early departures or late arrivals. These establishments range from budget to premium and typically include dining, parking, and accessibility support. Most are situated within walking distance or a short commute from the station.
The Carbondale Amtrak Station offers travel services through its rail connections. Further, it ensures ease for passengers through multiple facilities. Moreover, via its map layout of entrances, platforms, and other areas, they can get clear directions while moving around the building.
FAQs
The station is situated at 401 S Illinois Ave, Carbondale, IL 62901, United States.
The station operates daily from 06:30 A.M. to 10:00 P.M.
Veterans Airport of Southern Illinois (MWA) is the nearest airport to the station.
Yes, the station offers checked baggage services, baggage assistance, and support for unaccompanied minors.
Amenities include restaurants, restrooms, seating areas, ticketing counters, ATMs, and nearby parking facilities.
The station includes elevators, wheelchair lifts, and accessible restrooms, platforms, seating areas, and water fountains.