Amtrak Train Station Boston Back Bay, Massachusetts (BBY), located at 145 Dartmouth St, Boston, MA 02116, functions as a major rail terminal in Suffolk County. The station connects Amtrak routes across the Northeast Corridor and facilitates travel toward New York City, Providence, and other urban centers. Amenities include restaurants, restrooms, seating areas, and retail services. The facility integrates accessible pathways and nearby parking zones to accommodate diverse passenger needs.
Boston Back Bay Amtrak Station Contact Details
Travelers use these contact channels for ticketing, schedule inquiries, and service-related assistance. The station operates daily and supports regional connectivity through nearby airport access.
| Station: | Boston Back Bay Station |
| Station Code: | BBY |
| Contact Number: | +1 800-872-7245 |
| Email: | etickets@amtrak.com |
| Lost and Found: | +1 800-872-7245 / +1 833-391-0338 |
| Police: | +1-800-331-0008 |
| Working Hours: | 06:30 A.M. to 10:00 P.M |
| Nearby Airport: | Boston Logan International Airport (BOS) |
| Website: | https://www.amtrak.com/ |
| Instagram: | https://www.instagram.com/amtrak |
| X (Twitter): | https://x.com/amtrak |
| Youtube: | https://www.youtube.com/amtrak |
| Facebook: | https://www.facebook.com/Amtrak/ |
| Pinterest: | https://www.pinterest.com/amtraktravels/ |
Services Provided by Amtrak at BBY Station
Boston Back Bay Station delivers a full range of passenger services that support ticketing, mobility, and travel assistance. The facility includes staffed counters, baggage handling, and accessibility support for travelers with specific needs. Passengers can access ATMs, purchase bike boxes and ski bags, and use nearby parking areas. The station maintains restrooms, elevators, seating zones, and water fountains. Restaurants operate within or adjacent to the premises, and designated areas accommodate wheelchair users and others requiring assistance.
| Restrooms | Elevators | Ticketing office |
| Support for unaccompanied minors | Baggage checking | ATM |
| Staff support | Bike boxes on purchase | Ski Bags (on purchase) |
| Baggage assistance | Nearby parking lots | Accessible platform, restroom, ticket office, seating, and water fountain |
| Wheelchair Lift | Wheelchairs | Restaurants |
Boston Back Bay Amtrak Station Layout Map
The station layout includes marked zones for platforms, entrances, exits, and service counters. A map embedded below helps passengers navigate the facility and locate essential areas. The design supports efficient movement throughout the station and aids travelers in identifying key access points upon arrival.
List of all Amtrak Stations.
Baggage & Luggage Rules
Boston Back Bay Station provides checked-baggage services and support for unaccompanied minors. Station staff assist with luggage handling and mobility-related needs. Bike boxes and ski bags are available for purchase at the ticketing counter.
Food, Lounges & Restrooms
Dining options operate within or adjacent to Boston Back Bay Amtrak Station (BBY), offering food access for travelers. Public restrooms meet accessibility standards, and seating areas accommodate passengers awaiting departure. Water fountains are installed throughout the facility. The station does not include premium lounges but maintains essential amenities for transit comfort.
How to Reach the Boston Back Bay Amtrak Station
Passengers reach Amtrak Train Station Boston Back Bay, Massachusetts (BBY) via local roads, subway lines, and regional highways. Public transit and taxi services operate in the surrounding area. Clearly marked entrances and exits guide travelers into the facility. Parking lots located nearby support both short-term and long-term access.
Nearby Airports
Boston Logan International Airport (BOS) serves as the nearest airport to Amtrak Train Station Boston Back Bay, Massachusetts (BBY). Located within a short driving distance, it offers domestic and international flight services and supports convenient rail-to-air transfers.
Hotels Near Boston Back Bay Amtrak Station
Several hotels operate near Boston Back Bay Amtrak Station (BBY), offering accommodation for passengers with early departures or late arrivals. These establishments range from budget to premium and typically include dining, parking, and accessibility support. Most are situated within walking or short driving distance from the station.
The Boston Back Bay Amtrak Station offers travel services through its rail connections. Further, it ensures ease for passengers through multiple facilities. Moreover, via its map layout of entrances, platforms, and other areas, they can get clear directions while moving around the building.
FAQs
The station is situated at 145 Dartmouth St, Boston, MA 02116, United States.
Passengers can reach the station by calling +1 800-872-7245.
The station remains open daily from 06:30 A.M. to 10:00 P.M.
Boston Logan International Airport (BOS) is the nearest airport to the station.
The station includes elevators, wheelchair lifts, and accessible restrooms, platforms, and seating areas.
Amenities include restaurants, restrooms, seating areas, retail services, baggage support, and nearby parking facilities.